Last Updated: 08/01/2024

Introduction

Oktoberfest at La Villita (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lavillitaoktoberfest.com (the “Site”). By using the Site, you agree to the terms outlined in this policy.

Information We Collect

  1. Personal Information:

    • We may collect personal information such as your name, email address, phone number, and payment information when you purchase event tickets, subscribe to newsletters, or contact us via our forms.

  2. Automatically Collected Information:

    • We automatically collect information about your device and usage of our Site, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

  3. Third-Party Services:

    • We use third-party services such as Google Analytics and Microsoft Clarity to collect data about website usage and improve our services. These tools may collect information such as how often users visit the Site, which pages are visited, and the websites that referred you to our Site.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process and fulfill ticket purchases and manage payments through Stripe.
  • Communication: To send you updates, newsletters, and promotional materials that may interest you.
  • Customer Support: To respond to inquiries and provide customer support.
  • Improvement of Services: To analyze and improve our Site, services, and user experience.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors, such as Stripe, to process payments.
  • Legal Authorities: To comply with applicable laws, regulations, or legal requests.
  • Business Transfers: In connection with a merger, sale, or transfer of assets.

Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.

User Rights

You have the right to access, update, and delete your personal information. If you wish to exercise any of these rights, please contact us at info@lavillitaoktoberfest.com.

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: